Trust & Infrastructure

Security & Data Privacy

How Nexus AI by Aixentrix safeguards corporate communication, customer records, and internal context graphs.

Our Core Security Principles

Zero Model Training

Your documents, messages, and email threads are strictly processed for context retrieval. We never use customer data to train public foundation models.

Enterprise Encryption

All data in transit is encrypted using modern TLS 1.3 protocols. All vectorized embeddings and relational databases are encrypted at rest with AES-256.

PostgreSQL Row-Level Security

Strict cryptographic tenant isolation guarantees that no team or user can ever access or query another organization's context vectors.

Granular Scopes & Revocation

OAuth integrations only request minimum required read scopes, and tokens can be revoked instantly at any time from your admin settings.

Security Architecture FAQ

Where is my data hosted?

Nexus AI infrastructure is hosted in enterprise-grade AWS and Supabase data centers with redundant backups, DDoS protection, and automated failover.

What happens if we delete our account?

Upon account termination, all indexed vectors, embeddings, and cached messages are permanently purged from our database systems within 30 days.